Privacy policy

This Privacy and Cookie Policy explains how Nikit Kamardins, trading as ACASE LED, collects, uses, discloses, and protects personal information when you visit, communicate with, or purchase from acase.store (the Store). The data controller for this Store is Nikit Kamardins, Lubānas iela 129 k-4, Apartment 142C, Riga, LV-1021, Latvia. Contact: contact@acase.store.

1. Personal Information We Collect

·       Contact and identity information, such as your name, email address, telephone number, billing address, and shipping address.

·       Order and transaction information, such as products ordered, price, currency, discounts, delivery status, returns, refunds, and customer-service history.

·       Payment-related information. Payments are processed by payment providers; we generally receive transaction status and limited payment details rather than full card numbers.

·       Device and usage information, such as IP address, browser, device identifiers, cookie identifiers, pages viewed, interactions, approximate location, and referral information.

·       Communications, reviews, survey responses, photographs, videos, and other information you choose to provide.

·       Marketing and privacy preferences, including consent records, unsubscribe status, cookie choices, and opt-out requests.

2. How We Collect Information

We collect information directly from you, automatically through the Store and cookies, and from service providers such as Shopify, payment processors, fraud-prevention providers, advertising and analytics providers, fulfillment partners, carriers, and customer-support tools.

3. How and Why We Use Information

·       To provide the Store, process and fulfill orders, take payment, deliver goods, provide tracking, and handle returns, refunds, disputes, and customer support.

·       To communicate operational information about orders, safety notices, delays, and service changes.

·       To detect and prevent fraud, misuse, security incidents, chargebacks, and violations of our Terms.

·       To comply with legal, tax, accounting, product-safety, recall, customs, and regulatory obligations.

·       To improve products, customer experience, Store performance, and internal reporting.

·       With consent or where otherwise permitted, to send marketing and measure or personalize advertising.

Where the GDPR or UK GDPR applies, our legal bases may include performance of a contract, steps requested before entering a contract, compliance with legal obligations, our legitimate interests in operating and protecting the Store, and consent where required. You may withdraw consent at any time without affecting earlier lawful processing.

4. How We Disclose Information

We may disclose relevant personal information to Shopify and its affiliates; payment and fraud-prevention providers; suppliers and international fulfillment partners; warehouses; carriers and customs agents; website, hosting, analytics, advertising, email, and customer-support providers; professional advisers; authorities where required; and parties involved in a business reorganization or transfer.

We disclose only information reasonably needed for the relevant purpose. A supplier or fulfillment partner may receive your name, delivery address, contact details, ordered items, and order instructions so it can prepare and ship your order.

5. Shopify

The Store is hosted by Shopify. Shopify processes information to provide commerce, checkout, security, analytics, Shop, Shop Pay, and related services. Shopify may also process information under its own privacy terms when you use Shopify consumer services. You can review Shopify's consumer privacy information and controls at shopify.com/legal/privacy/consumers and privacy.shopify.com.

6. International Transfers

We operate and use service providers internationally. Your information may be processed outside your country, including outside the EEA, Switzerland, or the UK, in countries whose data-protection laws may differ. This can include countries where Shopify, payment providers, suppliers, fulfillment partners, and carriers operate.

The legal basis and transfer mechanism depend on the recipient, destination, and purpose. Where applicable law requires a specific safeguard or authorization, we will use an available lawful mechanism for that transfer. You may contact us for information available about a transfer relevant to your data. Our supplier and transfer arrangements may be updated as our fulfillment network changes.

7. Cookies and Similar Technologies

The Store uses cookies, pixels, local storage, and similar technologies. Necessary technologies support checkout, security, fraud prevention, cart functions, account features, language and privacy preferences. Analytics technologies help measure use and performance. Advertising technologies may measure campaigns, personalize content, or support targeted advertising.

Where consent is required, non-essential technologies are used only after you make a choice through the cookie banner. You can change available choices through the cookie settings or privacy link in the Store. Blocking some technologies may affect Store functions. Browser settings can also delete or block cookies, but browser controls may not cover every technology.

8. Targeted Advertising and Privacy Choices

We do not sell personal information for monetary payment. Depending on the technologies enabled and the law where you live, disclosure of identifiers or activity data to advertising or analytics partners may be considered a sale, sharing, or processing for targeted advertising.

Where applicable, you may opt out using the Your Privacy Choices or data-sharing opt-out link in the Store footer. We also process recognized browser-based opt-out signals, such as Global Privacy Control, where legally required and technically supported.

9. Marketing Communications

You may unsubscribe from marketing emails using the link in the message or by contacting us. We may still send non-marketing communications necessary for an order, customer request, safety issue, or legal obligation.

10. Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, fraud prevention, legal claims, product safety, recalls, accounting, and tax obligations. Retention periods vary by record type and applicable law. When information is no longer required, we delete, anonymize, or securely isolate it where reasonably possible.

11. Your Rights

Depending on where you live, you may have rights to access, know, correct, delete, restrict, object to, or receive a portable copy of personal information; withdraw consent; opt out of targeted advertising or certain disclosures; and appeal a denied request. You may also complain to your local data-protection authority.

Submit a request to contact@acase.store. We may verify your identity and may retain information where permitted or required, including transaction, tax, security, recall, and legal records. Authorized agents may submit requests where applicable, subject to verification of authority.

12. Children

The Store is not directed to children under 16, and we do not knowingly collect personal information from children for independent use of the Store. If you believe a child has provided information without appropriate authorization, contact us.

13. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No online system is completely secure, and we cannot guarantee absolute security. Do not send full card details or passwords by email.

14. Changes and Contact

We may update this Policy to reflect changes in law, technology, providers, or our practices. The updated date will appear above. Questions and requests may be sent to contact@acase.store or by mail to Nikit Kamardins, Lubānas iela 129 k-4, Apartment 142C, Riga, LV-1021, Latvia.